Give up your dog or puppy


If you're thinking about giving up your dog or puppy for rehoming, it's best to start the process as soon as possible. Complete the form below, or call 0300 303 9333, 8am – 4pm, 7 days a week. All calls are confidential.

Our dog rehoming process

  • Step 1 – Complete the form or call us

    If you're thinking about rehoming a dog or puppy, it is best if you start the process early and prevent things from getting worse.

    To begin, complete the form above and we will aim to reply within two working days about next steps. 

    Sometimes it's easier to talk things through with our Pet Support team. Our experts will discuss matters with you confidentially and provide unbiased advice and support, to help you make the right decision for your and your pet's wellbeing.

    Call them on 0300 303 9333, 8am – 4pm, 7 days a week. If they can't answer, leave a message and they'll call you back within two working days. Or request a callback.

  • Step 2 – Assessment

    A member of our Pet Support team will call you to gather more information about you and your dog or puppy. For example photographs and copies of any veterinary records. 

    We'll discuss whether we can provide your dog with a new home, or provide support to keep your dog in your home to see if the situation improves, such as free behavioural advice, or financial aid.

    We will then decide the best course of action for you and your dog. 

  • Step 3 – Rehoming decision

    Based on our initial assessment, we will decide on one of the following actions:

    • Your dog will come into our care, where they will stay in our excellent facilities supported by our dedicated, experienced staff, or with a foster volunteer (over a third of our dogs are placed in foster care) until they find a new home

    • Support with keeping your pet in your home whilst we find them a great new home. This includes expert help with any pet-related issues you may be experiencing  

    • A space on our waiting list if our care services are full

    In some circumstances, we may not be able to find your dog a new home; our team will explain the reasons why and what to do next. 

  • Step 4 – Your rehoming appointment

    On the day of your appointment you will need to bring them to our centre in Godmanchester at the agreed time and date. In some circumstances, home collection is available based on location and driver availability. 

    If your dog has favourite toys or blankets, bring these with you as we will keep them with your dog to help them settle. After the appointment, your dog with remain with us until we find them a new home.

    Your rehoming appointment will last half an hour. Our team will ask for more detailed information about your dog, to make sure we provide the right support whilst they are with us and find them the best new home.

  • Step 5 – Your dog is in our care

    Whilst in our care, our experts will then assess the behaviour and medical needs of the dog in depth, to help us match them with the right new owner. 

    If you'd like updates on your pet whilst in our care, call us on 0300 303 9333, 8am – 4pm, 7 days a week.

    Once we place your dog in their new home, you'll understand that we are unable to share information about your former pet's new owners or whereabouts.

Huskie siblings start over

Inseparable husky siblings Kali and Ollie were used to a lot of attention and fuss, so when their owners had a baby, they became very unsettled. After some advice from us and some soul-searching, the huskies came to Wood Green.

Read their story