How do I change or cancel my donation?

We’ll be happy to update or cancel your payment details for you.

Email with the subject line: ‘Update payment details’.

In your message, please provide the name, address and phone number we have for you, along with what you’d like to change about your payments. For example, the amount you’re paying, bank details, frequency, or if you would like to cancel your payments altogether.

You can call our Supporter Relations team on 0300 303 9876 and select option 3. We’re available Monday to Friday, 9am until 5pm.

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