Pet Promise

Our free scheme to protect your pet’s future if they outlive you.

Do you ever worry about your pets outliving you, and what will happen to them after you’re gone? Our free Pet Promise scheme gives you peace of mind.

Once your pet or pets arrive into our care, they will be cared for and loved by our dedicated animal carers, either on site at our centre, or with a foster carer in their own home.

We’ll give your pet or pets everything they need; from nutritious food and a warm bed, to fun activities and plenty of cuddles. During this time we will assess your pet’s individual needs, and start our search for a loving new home.

Register for free to receive your Pet Promise pack in the post. It includes your registration card and two postcards you can use, to let loved ones know that you’ve registered with Pet Promise.

Read our FAQs below. If your question isn’t answered there, contact us and we’ll do our best to answer it! You can reach us by emailing petpromise@woodgreen.org.uk or by calling 0300 303 9333 ext 1631.


Register for Pet Promise

Pet Promise FAQ

When you register for Pet Promise, you tell us all about your pet (or pets) and we record their details and yours so that if there comes a time when you cannot look after them, we can help.

Once you register, we’ll send you a membership pack that includes details you should keep with your important papers.

If you’re no longer able to look after your pets, then your solicitor or nominated family member will know to contact us to arrange for us to take them in, give them everything they need, and find a suitable new home for them.

We can take in, look after and rehome dogs, cats, rabbits, guinea pigs, hamsters, rats, mice, degus, chinchillas, chickens, cockerels and ferrets.

Pets from anywhere within the UK can be registered on Pet Promise. Please note that our site, veterinary facilities and expert staff are based in Cambridgeshire.

Yes, it is. We want to be here to help pets in need if their people can no longer look after them. The Pet Promise scheme makes this easier for everyone.

Your Pet Promise membership details should be kept with your other important papers, and your solicitor and/or next of kin should be informed of your wishes. Some Pet Promise members choose to leave a gift to Woodgreen in their Will, to help give more pets a second chance at life, for years to come. Leaving a gift of any size in a Will is hugely appreciated, as these kind gifts help fund half the work of Woodgreen, but there is no obligation to do so.

We have a regular process all our pets go through when they come in to us, which includes assessing their health and behaviour and ensuring we understand which kind of home environment would best suit them. The information you give us about your pets when you register for Pet Promise will be so helpful, because no one knows your pets better than you.

We’ll get your pet settled, either here at our rehoming centre or in a carefully screened foster home, and then we’ll get to work caring for them whilst we look for their new home. Learn more about how we help pets in our care

You can learn more about our policies and processes on our About us page

"I encouraged my nan to get her animals covered by Pet Promise and it's the best thing we ever did. It was easy and free to register. I would definitely recommend Pet Promise - it gives you peace of mind knowing your pets will be well cared for."

Naomi J