When it comes to pets, we've all got questions
Ever feel like your pet is from another planet?
At Woodgreen, we take in hundreds of small pets every year – and find them loving new homes.
We’re one of the few places in the UK where you can give up a small pet such as a rabbit or guinea pig. Whatever the reason, we know it can be a difficult, emotional process. But we’re here to help, every step of the way.
If you’re experiencing a problem with your pet, it’s best to get in touch with us as soon as you can to prevent things from getting worse.
Our pet support experts are on-hand to offer any advice you need, and guide you through the next steps if you decide to go ahead with giving your pet a new home.
If you unsure about giving up your small pet then please visit our ‘Thinking of giving up your pet?’ page.
Woodgreen has a five-stage process for rehoming pets. If you’re giving up your pet because of a behavioural issue, our experts may be able to help you overcome it – and keep your pet. Book a free appointment today. If you still need to give up your pet, please continue with the next steps.
As we look to support our local communities, we do prioritise our spacing onsite for pets which are within our local area.
To start the process of giving up your small pet to Woodgreen, please complete the form below and we’ll aim to reply within five days. You’ll then be put in touch with a member of our team to talk about your situation and help you reach a final decision that’s best for you and your pet/s.
If you have any questions, please call us on 0300 303 9333, 8am – 4pm, 7 days a week. And if we can’t answer, leave a message and we’ll call you back within 48 hours.
At this stage, we’ll complete an assessment. A member of our Pet Support team may call you to gather more information about you and your pet/s. For example, photographs and copies of veterinary records.
After completing our assessment, we’ll let you know what we’ve decided. This could be one of the following:
In some circumstances, we may not be able to find your pet a new home. Our team will explain the reasons why and what to do next.
If a decision is made to bring your pet into our care, you’ll be given a rehoming day appointment. You’ll need to bring your pet to our centre in Godmanchester at the agreed time and date. The appointment should last around half an hour.
If your pet has any enrichment items or belongings they particularly like, please bring these along to help them settle. During the appointment, our team will ask you for more information about your pet. This ensures we give them the right support that meets their individual needs, and find them a home where they can live a happy life.
Once your pet is officially in our care, our experts will assess their behaviour and medical needs in more depth. This helps us match them with the right new owner.
To help us get back to you as quickly as possible with a decision, please provide detailed, honest and accurate information.
Other things to know:
If you need help with any above, don’t hesitate to give us a call on 0300 303 9333.
Found a stray pet? You can use the same form below. Thank you.