Pet behaviour helpline

Is your pet misbehaving, or acting strangely? Woodgreen's Behaviour & Training Specialist team can help.

Book a free phone appointment now

Use our request form to ask our team to call you on a particular time and day (Mon-Fri, 8am-4pm)
Complete the request form below. You’ll receive a copy of your request via email
Our team will schedule a call with you based on their availability
You will receive confirmation of your appointment within 48 hours
This is a free service, although donations will be welcomed.

Only request an appointment if your enquiry is about a pet that you already own. If you need help with anything that isn’t behaviour-related, read our frequently asked questions.

If you’re thinking of giving up your pet, please take a look at how we can help you.

Step 1 of 3

Title(Required)

First name(Required)

Last name(Required)

Email address(Required)

Phone(Required)

Address(Required)

Street Address Address Line 2 City County Post code

Contact reference number (if known)

Where did you hear about us?(Required)

Which charity?

Pet details

Pet reference number (if known)

Pet's name(Required)

Species(Required)

Has your pet been neutered?(Required)

Where did you get your pet from?(Required)

Dogs

Is your dog a cross breed? (a mix of two breeds) (Required)

Breed (If your dog is a cross breed, enter the first breed here)(Required)

What is the other breed of dog that your dog is crossed with?(Required)

What colour is your dog?(Required)

Do you know your dog's date of birth?(Required)

Yes

Dog's date of birth(Required)

How old is your dog in years?(Required)

Please enter a number from 0 to 30.

How old is your dog in months?(Required)

Please enter a number from 0 to 11.

Gender(Required)

How long have they been in the home?(Required)

What do you feed your dog?(Required)

How often do you feed your dog a day?

How do you feed your dog?

What brand of dog food do you feed your dog?(Required)

How often do you walk your dog and what is your routine?

When did your dog last see a vet?(Required)

Does your dog have any medical conditions?(Required)

Please list the conditions and other relevant information(Required)

What are the main reasons you need help from our specialists?(Required)

Please can you give us more information about why you are contacting us for help?

How long has this been an issue?

Has the dog bitten a person?(Required)

Are any of the people that have been bitten under the age of 18?(Required)

Did the bite result in a hospital visit?(Required)

Was it an overnight stay?(Required)

What was happening just before the bite happened?(Required)

What did you do when the bite happened?(Required)

What did the dog do immediately after the bite happened?(Required)

Tell us anything else that you think may be relevant

Cats

Breed(Required)

Gender(Required)

What colour is your cat?(Required)

Do you know your cat's date of birth?(Required)

Yes

Cats date of birth(Required)

How old is your cat in years?(Required)

Please enter a number from 0 to 30.

How old is your cat in months?(Required)

Please enter a number from 0 to 11.

How long have they been in the home?(Required)

How often do you feed your cat a day?

What do you feed your cat?(Required)

How do you feed your cat?

From a bowl

Enrichment feed such as kongs, activity balls etc

Slow feeder

Other

Where does your cat have access to?

Can you tell us about any other animals living in the home?

When did your cat last see a vet?(Required)

Why did you take your cat to the vet?(Required)

What are the main reasons you need help from our specialists?(Required)

Please can you give us more information about why you are contacting us for help?

How long has this been an issue?

Tell us anything else that you think may be relevant

Small pets

Guinea pig breed(Required)

What colour is your guinea pig?(Required)

Rabbit breed(Required)

What colour is your rabbit?(Required)

Ferret breed(Required)

What colour is your ferret?(Required)

What colour is your chinchilla(Required)

Rat breed(Required)

What colour is your rat?(Required)

Hamster breed(Required)

What colour is your hamster?(Required)

Mouse breed(Required)

What colour is your mouse?(Required)

What colour is your degu?(Required)

Chicken breed(Required)

What colour is your chicken?(Required)

Gerbil breed(Required)

What colour is your gerbil?(Required)

Duck breed(Required)

What colour is your duck?(Required)

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Breed

This field is hidden when viewing the form

What colour is your pet?

Gender(Required)

Do you know your pet's date of birth?(Required)

Yes

Pet's date of birth(Required)

How old is your pet in years?(Required)

Please enter a number from 0 to 30.

How old is your pet in months?(Required)

Please enter a number from 0 to 11.

How long have they been in the home?(Required)

How often do you feed your pet a day?

What do you feed your pet?(Required)

How do you feed your pet?

Does your pet have permanant access to a run?

Does your pet get any free roam time?

How often do you handle your pet and how do they react?

When did your pet last see a vet and why?

What are the main reasons you need help from our specialists?(Required)

Please can you give us more information about why you are contacting us for help?

How long has this been an issue?

Please tell us anything else that you think may be relevant

Could you star in The Dog House?

Pet advice from Woodgreen

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Could you star in The Dog House?

Pet advice from Woodgreen

Show older pets like Norman they're loved

Find your perfect Christmas card

Woodgreen's impact 2024/25

Pet behaviour helpline

Book a free phone appointment now

Pet details

Dogs

Cats

Small pets

Your family

Your availability