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Careers and Volunteering FAQs

Find out how you can get involved in our work. Whether you’re interested in joining Woodgreen as a member of staff or volunteer, we’ve got some fantastic opportunities for everyone!

With over 300 members of staff and 800 volunteers, our people make an enormous contribution to the lives of pets and their people. See our FAQs below on joining our team. 

Careers at Woodgreen

How can I apply for a job at Woodgreen?

To apply for a job, please visit our Careers Portal where you will find all current vacancies. You can also follow us and subscribe to job alerts on LinkedIn or Charity Job where we post all our vacancies too.

Once you have submitted an application, you will get an acknowledgement email. If you don’t receive this email, resend your application again, or contact our recruitment team on 0300 303 9333 ext. 1263.

We reserve the right to remove the role if sufficient applicants have been received before the closing date.

Why haven't I heard back about my job application?

Thanks for your patience, we’re considering all applications as fast as we can!

Please check you received an acknowledgement email from us following the submission of your application. If you don’t receive this email, resend your application again, or contact our recruitment team on 0300 303 9333 ext. 1263.

Unfortunately, if you haven’t heard back from us within 2 weeks then on this occasion your application has not been successful. We encourage you to apply for future roles at Woodgreen and wish you luck with your job search.

Volunteering at Woodgreen

Do you offer work experience or Duke of Edinburgh placements?

We’re sorry but due to insurance limitations we’re currently unable to offer work experience or D of E placements at our rehoming centre. You can, however, check out our volunteering opportunities at Woodgreen.

If you wish to pursue an interest in animal welfare, we would advise you to approach the following:

  • Local veterinary practices
  • Animal hospitals
  • Grooming parlours
  • Animal welfare colleges
  • Boarding kennels
  • Trainers and behaviorists (look for trainers APDT qualified and behaviorists with CCAB or APBC qualifications)
  • Doggy day cares
  • Zoos

We wish you well with your future endeavours and thank you for thinking of Woodgreen!

How much time do I have to give as a volunteer?

This is completely up to you! Any amount of time you can give to Woodgreen is greatly appreciated, and we offer flexible working hours so there should be something for everyone! We do, however, ideally like you to commit to set day(s) and time(s) a week as it helps us to plan and create accurate volunteer rotas.

Check out our vacancies, and discuss the time you’d be willing to give when you apply.

How much is the pay for volunteering roles?

As these are voluntary roles, there is no remuneration. If you are interested in our paid roles, please visit our Careers Portal. You can also follow us and subscribe to job alerts on LinkedIn or Charity Job where we post all our vacancies too.

Do you have parking for volunteers at your shops?

This depends on the location of the shop, so is not guaranteed, but shouldn’t put you off! Please discuss this when you apply, check out our vacancies here.

Can I volunteer for another organisation whilst volunteering with Woodgreen?

Absolutely! There are no rules against this, and what you do with your free time is up to you.

Do I need any specific skills or qualifications?

You do not need any previous work experience or qualifications for any of our roles. All you need to apply is two forms of ID and two people who have known you for over 12 months (not family members) and are willing to provide a character reference when contacted.

Will I receive any training?

Yes, we will provide all the training and support you need to help you perform your role confidently, effectively and safely.

What is the minimum age to volunteer in your charity shops?

Currently, you must be 18 years or older to become a charity shop volunteer.

How does Woodgreen approach safeguarding in your charity shops?

We’re committed to safeguarding the wellbeing of all our staff, volunteers and supporters involved in or affected by our work. Volunteers are expected to abide by our values and ways of being at all times and will be provided thorough safeguarding training.

Anything else?

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