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Careers and Volunteering FAQs

Find out how you can get involved in our work. Whether you’re interested in joining Woodgreen as a member of staff or volunteer, we’ve got some fantastic opportunities for everyone!

With over 300 members of staff and 800 volunteers, our people make an enormous contribution to the lives of pets and their people. See our FAQs below on joining our team. 

Careers at Woodgreen

How can I apply for a job at Woodgreen?

To apply for a job, please visit our Careers Portal where you will find all of our current vacancies. You can also sign up for job alerts here to be amongst the first to be notified when a new role is available.

Do I need Right to Work in the UK to apply for a job at Woodgreen?

All applicants are required to have existing Right to Work in the UK when applying for our opportunities.

Help! I’m having technical difficulties or have locked my account!

If you are experiencing technical difficulties or have locked your account please don’t worry, it happens. Email recruitment@woodgreen.org.uk and they will be able to support you in getting back in.

Do I have to complete my application in one go?

You are more than welcome to come back to your application at another time, but don’t forget to save your work. Keep an eye on the closing date to ensure you have pressed submit in time!

I need to request a reasonable adjustment to support me in applying for a role

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format please contact recruitment@woodgreen.org.uk and we will do our best to put any reasonable adjustments in place.

There is also space on your application form to highlight any reasonable adjustments that you may require to support your application to us. Our team are happy to talk through anything that you need, so please get in touch!

Why haven’t I heard back about my job application?

Once you have submitted an application to us, you will receive an acknowledgement email explaining next steps. If you don’t receive this, please contact our recruitment team on recruitment@woodgreen.org.uk.

You are able to log in to your candidate account at any time where you will be able to track the progress of your application. If, however, you would like to talk to someone about this please email recruitment@woodgreen.org.uk and one of the team will get back to you.

Please note that we are unlikely to contact you before the closing date for a vacancy has passed.

Volunteering at Woodgreen

Do you offer work experience or Duke of Edinburgh placements?

The current minimum age to volunteer with us is 18. We are exploring how we can get younger volunteers involved with Woodgreen, please check back in the future for updates on this.

How much time do I have to give as a volunteer?

This is completely up to you! Any amount of time you can give to Woodgreen is greatly appreciated, and we offer flexibility so there should be something for everyone!

Check out our vacancies.

Will I get paid as a volunteer?

There is no pay for our volunteering roles.

If you are interested in our paid roles, please visit our Careers Portal where you will find all of our current vacancies. You can also sign up for job alerts here to be amongst the first to be notified when a new role is available.

Do you have parking for volunteers at your shops?

This depends on the location of the shop, so is not guaranteed, but don’t let this put you off! Our shops have great public transport options. You can discuss these when you apply, check out our vacancies.

Do you have parking for volunteers at Kings Bush Farm?

We have plenty of parking available if you are volunteering onsite at Kings Bush Farm, check out our vacancies.

Do I need any specific skills or qualifications?

Most of our roles don’t require any previous experience or qualifications. If a specific skill or qualification is needed, it will be listed on the vacancy.

If you have a skill which you would like to share with us, please let us know on your application as we’d love to hear about it, check out our vacancies.

Will I receive any training?

Yes, we will provide all the training and support you need to help you perform your role confidently, effectively and safely.

What is the minimum age to volunteer in your charity shops?

Currently, you must be 18 years or older to become a Woodgreen volunteer.

How does Woodgreen approach safeguarding?

Woodgreen is committed to safeguarding the wellbeing of everyone involved in, or affected by, our work — including staff, volunteers, and supporters.

All volunteers are expected to uphold our values and follow our safeguarding policies. Safeguarding training is mandatory for both employees and volunteers, ensuring that we maintain a safe and supportive environment.

Anything else?

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