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Contact Woodgreen

We really value your support in helping pets and their people. Find all the information you need below and how to get in touch.

How can we help?

Behavioural support for you and your pet

Woodgreen provides all pet owners with free support, to help them manage their pet's behavioural issues, whether they were originally from Woodgreen or not! Visit our pet advice section, written by our in-house animal behaviour experts, or make an appointment to get help tailored for you.

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Adopt one of our pets

Ready to welcome a new pet into your life? Get answers to your questions about Woodgreen's adoption process, from criteria, to cost, to how to fill in an application. Start the journey to finding your new companion today.

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How to help

From volunteering in our shops or as a fosterer, to supporting us through fundraising, find out where we could use your help most to keep up our vital work. There's something for everyone!

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Pet medical emergencies

If your pet is in distress, and in need of medical attention, contact your local vet first.

Find your nearest vet

Once you’ve spoken to a vet, call Woodgreen for advice and guidance on 0300 303 9333 any day between 8am and 4pm, except 25-26th December.

If there’s no answer, leave a message with your details and what the emergency is, and we’ll get back to you as soon as we can. We’ll reply in order of priority.

If you’re worried about the cost of the vet visit, get in touch as soon as you can. We may be able to provide financial support, depending on where you live.

Visiting our pets

We’re delighted you are interested in meeting our available pets. However, before you can come and see them, there are a few things you need to do first.

All our visits are by appointment only, so we’ll contact you and book you in only once you have applied for a pet. You can see all our pets looking for new homes on our website, updated regularly with new animals.

If you’re interested in adopting a pet, please:

  • Check out our pets’ online profiles to decide whether you can give them the home and care they need
  • Have a look at our pet adoption FAQs for dogs, cats, or small pets
  • Once you’ve picked your pet, fill in our online registration form at the bottom of each pet profile, and we’ll get back to you as soon as we can!

If you’re a potential match with one of our pets, you’ll be able to meet them to see if you’re the right person to give them a new home!

Giving up your pet

If you’re contemplating the difficult decision of whether to give up and rehome your pet, for whatever reason, Woodgreen are here to help you. Our place is never to judge, we just want to help you and your pet in the best way for you, whether that’s support in your own home, or bringing your pet into our centre.

Changing your Direct Debit details

To change your direct debit amount, date, bank account details or anything else, please fill in this form and we’ll make sure everything is up to date!

Careers at Woodgreen

We love that you’re interested in joining our people. Working for an animal charity is hugely rewarding, especially if you love pets! If you want to view our vacancies or need an update on your application please take a look at our careers FAQs.

The Dog House

Do we look familiar to you? You might well have seen our site, some of our staff, and definitely some of our dogs, on TV!

We are the home of Channel 4’s much-loved show, The Dog House. Matching pets to their perfect owners (and often owners to their perfect pets!) is what we do best, often with heart-warming results. For more info about our work on the small screen, see our Dog House page.

Get in touch

Where we are

Rehoming centre

We are based at our Godmanchester rehoming centre, one of the largest in Europe, featuring our state-of-the-art cat centre for our most aloof guests.

Please note, visits to our Welcome Centre are by appointment only, but please do visit our onsite charity shop!

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Our shops

You've probably seen our teams out and about working in the community, especially in our charity shops - we have over 25!
With new stock every two weeks, there's always a bargain up for grabs, and we always welcome donations of preloved items.

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Need something else?

Write to us

Woodgreen Pets Charity,
King's Bush Farm,
London Road,
Godmanchester,
Cambridgeshire,
PE29 2NH.

Please note, visits to our Welcome Centre are by appointment only.

We’re a sociable bunch

Follow Woodgreen Pets Charity on FacebookX and Instagram.

Let's do it