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Frequently asked questions

We get asked the same questions a lot! See if yours is listed below before calling us.

Thinking of giving up your pet?

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Charity Shop FAQs

Our charity shops stand proud on many high streets across the East of England. Find out what you can donate, how to sign up to Gift Aid and volunteering opportunities.

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Careers and Volunteering FAQs

Find out how you can get involved in our work. Whether you’re interested in joining Woodgreen as a member of staff or volunteer, we’ve got some fantastic opportunities for everyone!

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General FAQs

Everything we do is about keeping pets and their people together. Get to know us, find out what we do, how we help and our impact.

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Donation FAQs

We rely on the kindness of our supporters to keep us going. Every penny makes a huge difference, helping us to support more pets and their people.

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Fostering a pet from Woodgreen FAQs

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Small pets FAQs

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What is the recommended approach for rehoming a feral cat?

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What is Trap-Neuter-Return?

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What is your euthanasia policy?

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